Frequently Asked Questions

Project timelines vary based on scope. A single room redesign typically takes 4–6 weeks, while a full home renovation can take 3–6 months. We provide a detailed timeline during the planning phase.

We love working with existing pieces! Our designers can incorporate your favorite furniture into a fresh new design, blending old and new for a personalized result that feels uniquely yours.

We primarily serve Spain with offices in Madrid and Barcelona. We also accept select international projects for larger residential and commercial spaces.

We offer three tiers: Essential for single-room consultations, Professional for multi-room projects with 3D visualization, and Premium for full turnkey solutions. Each plan can be customized to your specific needs.

Absolutely! Our Professional and Premium plans include photorealistic 3D renderings. You'll see exactly how your space will look before any work begins, and revisions are included.

Yes, our Premium plan includes full project management, including coordinating with trusted contractors, overseeing construction, and managing timelines to ensure everything meets our quality standards.

You can cancel within the first 7 days for a full refund. After design work has begun, we offer prorated refunds based on the percentage of work completed. Detailed terms are provided in our service agreement.

Yes! We offer comprehensive virtual design packages that include video consultations, digital mood boards, 3D renderings, and curated shopping lists — all delivered remotely.

We combine timeless European aesthetics with modern functionality. Our approach is deeply personal — every project starts with understanding how you live, not just how you want your space to look.